Delivery Policy

At Tranquility Hub, we aim to deliver your order in a reliable and timely manner.

Free UK Shipping

We offer Free UK Shipping on all physical products.

Order Processing

Orders are typically processed within 1–2 working days (Monday to Friday, excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation notification.

Delivery Times – United Kingdom

Estimated delivery time:

3–7 working days from dispatch.

Delivery times may vary slightly during busy periods.

International Shipping

Where international shipping is available, estimated delivery time is:

7–15 working days from dispatch.

International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

Delivery Method

Orders are shipped using trusted postal or courier services.

Delivery is made to the address provided at checkout. Please ensure your details are correct before placing your order.

Delays

While we aim to meet estimated delivery times, delays may occasionally occur due to:

  • Postal service disruptions
  • Customs processing (for international orders)
  • Severe weather conditions

Once an order has been dispatched, we are not responsible for carrier-related delays.

Lost or Missing Orders

If your order has not arrived within the expected timeframe, please contact us at:

info@tranquilityhub.com

We will investigate with the delivery provider.